OSTicket Plugin Development, Part 4

Back to part 3

Part 4.  Staff Panel Links

In part 3 we created Staff Panel menu links as follows:

 array(iconclass => 'equipment'));

Where URL for our menu item target was equipment.php. This URL can be an internal link or an external link.  If this is an internal link, it will point to a file in the <INSTALL_ROOT>/scp directory.  If you have any custom files that will respond to this links, you should copy them to <INSTALL_ROOT>/scp directory.  Any file located in the <INSTALL_ROOT>/include directory or its sub-directories, including plugins  directory is not accessible via web browser request.  More information is in the Issue 1073.

To Part 5, Signals->